NEO Series (SnapHQ) Default Password & IP Address
Find the default username, password, and IP address for NEO Series (SnapHQ). Access your NEO Series (SnapHQ) admin panel with factory default credentials.
Default Credentials
2 Credentials| Username | Password | IP Address | Port | Protocol |
|---|---|---|---|---|
| admin | adm001 | - | - | - |
| guest | std001 | - | - | - |
Port Forwarding Guide
Want to open ports for your NEO Series (SnapHQ)? Set up servers, cameras, and games easily.
Factory Reset Guide
Forgot your password? Learn how to factory reset your NEO Series (SnapHQ) to restore default credentials.
How to Login to NEO Series (SnapHQ)
Follow these steps to access the NEO Series (SnapHQ) admin panel using the default credentials listed above.
- Make sure your computer or phone is connected to the NEO Series (SnapHQ) network via Wi-Fi or Ethernet cable.
- Open a web browser (Chrome, Firefox, Safari, Edge) and enter the device IP address into the address bar.
- When the login screen appears, type the default username and password from the table above.
- If the credentials work, you will be taken to the NEO Series (SnapHQ) admin dashboard. If they fail, the password may have been changed — perform a factory reset.
- For security reasons, change the default password immediately after your first successful login.
Common Login Problems & Fixes
Cannot reach the login page
Confirm you are connected to the correct network and that the IP address is correct. Try a different browser or clear your browser cache.
Default password not accepted
Someone may have changed the password. Perform a factory reset to restore the original NEO Series (SnapHQ) credentials.
Page loads but admin panel never opens
Check that you typed http:// (not https://) and that no VPN or proxy is intercepting traffic to the local IP.
Forgot the changed password
Hold the reset button on the NEO Series (SnapHQ) for 10–15 seconds to restore factory defaults, then use the table above.
Security Tips for Series (SnapHQ)
Default credentials make any device a target. After logging into your NEO Series (SnapHQ), change the password to something strong and unique, disable services you do not need, and keep firmware updated.
About NEO
NEO is a manufacturer of network and IT hardware. Default credentials shipped with NEO devices are publicly documented for setup and recovery purposes — that is why we maintain this database. After your first login you should always change the NEO Series (SnapHQ) password to a strong, unique value.
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How to Reset NEO Series (SnapHQ)
If the default credentials don't work, your device may have been configured with a custom password. To restore factory defaults:
- Locate the Reset button (usually a small pinhole on the back of the device)
- Press and hold the Reset button for 10-15 seconds using a paperclip
- Wait for the device to reboot (LEDs will flash)
- After the reset, use the default credentials from the table above to log in